Travel plans often change unexpectedly at the best of times. In our current pandemic travel world even more so. What was difficult enough in processing complex refunds and keeping track of expiring co...

Now you might be wondering how outsourcing helps your business or is my company big enough to outsource certain functions or business processes? To simply put, outsourcing is the process of using trus...

Payment processes between airlines and travel agents haven’t changed much since the introduction of the BSP and ARC payment settlement plans. Whilst the current system allows airlines to sit back and ...

The advancement of technology and the internet sure have made planning for your next trip much easier. You are now able to place your booking anytime and anywhere. But for passengers through most of t...

The tourism industry is one of the fastest-growing markets globally, however, due to Covid-19, countries all over the world applied travel restrictions to limit the coronavirus spread. This has caused...

For the second year in a row, ATI Business Group (“ATI”) has been featured in Forbes Indonesia publication amongst the list of “20 Rising Global Stars” in Indonesia. ATI has been recognized as one of ...

In the global economy, business service outsourcing (BSO) is a multibillion-dollar industry, with India and the Philippines as major players servicing the global market needs. Being the largest of the...