Preflight / iRops

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Our team validates airline schedule changes on multiple GDS or airline reservation systems and ensures passengers receive their notification in a timely manner. We offer alternative flights for affected passengers and refunds to address passenger concerns according to specific criteria.

WHY US?

Service Options


Passenger
Management

Our highly experienced travel consultants provide support services to accommodate passengers impacted by airline schedule changes. The services can extend from informing the passenger, prioritizing and rebooking passengers on the next available flights as well as connecting directly with the airline to revalidate schedules.


Process
Management

Our service is designed to provide valuable support to travel agencies or airline customers by providing immediate assistance to pre-empt the domino effect of a flight change or disruption and deliver enhanced passenger satisfaction and experience by providing faster resolution to their booking and ticketing queries.

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Enquire today to find out more about our services and product.