WHY US?
Service Options
Passenger
Management
Our highly experienced travel consultants provide support services to
accommodate passengers impacted by airline schedule changes. The
services can extend from informing the passenger, prioritizing and rebooking
passengers on the next available flights as well as connecting
directly with the airline to revalidate schedules.
Offering
- Schedule Changes
- Notification by Emails & Calls
- Exchanges & Reissuances
- Customer Complaints Resolution
Process
Management
Our service is designed to provide valuable support to travel agencies or
airline customers by providing immediate assistance to pre-empt the
domino effect of a flight change or disruption and deliver enhanced
passenger satisfaction and experience by providing faster resolution to
their booking and ticketing queries.
Offering
- Service Recovery Validation
- Revalidations
- Refunds