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Our team validates airline schedule changes on multiple GDS or airline reservation systems and ensures passengers receive their notification in a timely manner. We offer alternative flights for affected passengers and refunds to address passenger concerns according to specific criteria.

Our Services

Call & Chat Support

We deliver exceptional customer experiences by building and operating omnichannel support centres on behalf of our clients. Our customer service outsourcing provides your business with the talent, technology, training and facilities to deliver exceptional customer experiences through voice, chat and email.

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Ticketing & Refund Processing

We are here to support you with any ticketing issues, such as ticketing operations, refunds, and ticket tracking. Our service will increase efficiency with your ticketing processes and deliver significant operational expense savings for both you and your clients.