ATI's Services
What attracts and retains our customer base is our proven quality and speed of service. ATI provides a wide range of business process outsourcing services (BPO services) with utmost efficiency and accuracy for our multinational clients.
ATI's Products
ATI’s products are designed and delivered by experienced travel & technology experts who understand the needs of organisations, including industry-specific requirements. Our products enable clients from all over the globe to benefit from increased productivity and efficiency across business processes.
Services
Ticketing and Refund Processing
Tracking thousands of ticket status and changes are time-consuming. Flight schedules are bound to change unpredictably, and due to the rapid pace of the travel and aviation industry, there is a very high chance that valid tickets are being left unused.
IROPS
ATI IROPS services are designed to provide immediate assistance and valuable support to your customers to get through any occurring irregular operations. Our team preempts the domino effect of a flight change or disruption and delivers enhanced passenger satisfaction and experience by providing faster resolution to their booking, ticketing queries, and other process management needed.
Ticketing Queue Management
ATI Business Group is excited to announce the launch of our newest support service, the Ticketing Queue Management Service. Offering after-hours support and 24/7 coverage, we bring a dedicated team of experienced travel agents to ensure exceptional service for your clients whilst ensuring unparalleled efficiency and reliability. Trust in our exclusive focus on the travel and aviation sectors to redefine travel support for your business.
Finance & Accounting Support
ATI’s Finance and Accounting Services are here to support the needs for finance support of our clients. We offer a comprehensive portfolio of Services such as Record to Report, Procure to Pay, Order to Cash and Travel and Expense.
24/7 Support Service
ATI Business Group has launched its latest support service for the Travel Industry. We understand the importance of providing exceptional service to your clients, even outside of regular business hours. With our advanced workflow technology platform and dedicated team of experienced travel agents, we will provide comprehensive support for your clients urgent requests, ensuring seamless communication and outstanding customer service.