E-Ticket Manager

E-Ticket Manager is a web-based multi GDS application that enables you to track down and collect refundable components of unused airline tickets before expiration. It is designed to serve any travel agent currently connected to industry standard Global Distribution Systems and the Billing and Settlement Portal.

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Why E-Ticket Manager?


With the E-Ticket Manager, you have the ability to monitor and optimise unused airline tickets within their validity period, providing a new revenue stream and saving significant travel expenses for your clients.


Flexible reporting to meet all your operational needs both internally and for sharing with your partners. The E-Ticket Manager helps load and extract daily reports from your GDS on-demand, and lets you know if there are any unused air tickets eligible for a refund.


Monitoring and processing complex refunds can be a lengthy and complicated process. As an integrated web-based proprietary technology which works with all GDS, the E-Ticket Manager offers you an easy-to-use solution to assist and simplify the process effectively and accurately.

ETM Features

Ticket Status
Keep track of passenger's ticket status.
Ticket Validity Chekcs
Helps you to keep an eye on unused near-expiry-date tickets
Ticket Tracking
Track passenger's unused airline tickets from multiple GDS
Retrieve PNR
Retrieving a passenger name record (PNR) and PNR related data and save it into database
Data Search Options
Allows you to find unused tickets through various criteria with configurable filters and extract tickets data in excel format (PCC, Airlines, Ticket Number).
Flexible Status Update on Demand
Enables you to manually sync on retrieval and update processes on selected dates.
Daily Sales Reporting
Receive your daily sales report from multiple GDS
Automated Workflow
Automated retrieval and update on sales tickets under list of PCCs in a travel agent by using GDS APIs
Multiple GDS Connectivity
Track down-ticket status and validity from multiple GDS using their API
User Management
Maintain credentials and role-based access to ETM
Multi PCC Configuration
Manage both PCCs and corporate PCCs under the same travel agent.

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