E-Ticket Manager | ATI Business Group

E-Ticket Manager  

A simple and easy to use application that enables you to track down unused electronic tickets on behalf of your customer.  

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E-Ticket Manager is a web-based multi GDS application that enables you to track down and collect refundable components of unused airline tickets before expiration.  It is designed to serve any travel agent currently connected to industry standard Global Distribution Systems and the Billing and Settlement Portal.

Travel plans often change unexpectedly and processing of complex refunds for your clients are time consuming  and detract from new sales activities.  Additionally every day large volumes of airline tickets eligible for refund may expire if you don’t keep track of these.

E-Ticket Manager provides significant value to both the travel agency and their clients.  For the agency it increases operational efficiency and customer satisfaction and by tracking unused coupons it provides for a new revenue stream and for your clients a significant travel expense saving. 


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How We Are Different

What Sets Us Above (Not Just Apart) From The Rest

>99.99%
Accuracy Since 2010

Quality and Speed of Service

We commit to service level
standards with penalties
where we do not meet these.
ATI has loaded more than 10
million fares and incurred 155
ADM errors giving 99.99%
accuracy. Cost to our
customers $0.00  with our
ADM guarantee.

Asia/Australia/New Zealand

60%

North America

25%

EMEA

15%



Global Outreach

We know and understand the
Travel and Aviation sector -
that’s all we serve. ATI’s team
of thousands of travel
professionals services it’s
global customers remotely and
from its 6 delivery centers to
over 20 countries.

55%

PHILIPPINES

43%

INDIA

10%

ATI Business Group



Very Low Turnover of Staff

With only a 10% annualised
turnover, our customers are
assured of continuity of
service and an in-depth 
understanding of their
business by the team
that works with them every day.

5

Years
3

Years
We Take Care of our People

Over 64% of ATI people have
stayed with us for more than 5
years. Over 79% of ATI people
have stayed with us for more
than 3 years.

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Industries we serve

We help industries to evolve business models, generate new growth, and deliver quality products along with a superior customer experience.  

You'll be in good company

Just a sample from our globally recognised customer list

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