Outsourcing has become a strategic tool for various businesses looking to streamline operations, reduce costs, and focus on their core competencies. It was the go-to approach for companies aiming to e...

In the ever-evolving world of travel, travel agents play a vital role in orchestrating seamless experiences for their clients. However, they often grapple with a host of challenges, particularly in ar...

According to the World Travel and Tourism Council (WTTC), the global travel and tourism industry suffered a loss of 62 million jobs and $4.5 trillion in GDP in 2020 due to the pandemic. The pandemic h...

The pandemic has had an unprecedented impact on the global travel and tourism sector and its repercussions are still being felt. According to a Statista report, over 50 million travel jobs have been l...

The surge of the COVID-19 outbreak for the past 2 years has led to a continued global rise in inflation, staffing shortages and widespread disruption of the global economy. Yet, the outsourcing indust...

There is still a month left before we enter 2023, but the warnings of incoming economic downturns are already coming in thick and fast. According to KPMG's latest CEO survey , 86% of top executives be...

Organisations are constantly relying on emerging technologies to help drive strategy and growth whilst enabling them to work more efficiently in numerous ways. Finding the right software solution ofte...

With the surge of travel demand since the lifting of most countries’ pandemic restrictions, the severe chaos in the aviation sector is undeniable and inevitable. According to FlightAware tracking data...

Digital transformation continues to be a vital undertaking for airlines during this recovery period. According to the International Air Transport Association (IATA), total industry losses between 2020...