Hotel Commission Recovery | ATI Business Group

Hotel Commission Recovery

Hotel Commission Recovery is a technology and services solution from ATI to track and account for hotel commissions owed to your business from any hotel around the world that you have done business with

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It is designed to serve any travel agency, corporate travel department or travel management company who earn commission from hotel bookings they make on behalf of their clients.

Tracking and chasing down hotel commission payments owed to your business that are late or have never been paid is an expensive and time-consuming administrative burden.  We provide a more cost effective and efficient service than doing it yourself due to our scale and automated processes. Additionally, you will of course receive more of the payments you are owed. 

Our hotel commission recovery service provides an end-to-end solution for your bookings.  Our expert team of travel professionals will manage every aspect of reconciling, tracking and accounting for commission payments owed from any hotel your agency has done business with across the globe.  

We collect your booking data and then handle all data matching, hotel follow up, contesting with suppliers as required, tax invoicing and reporting.  All of which enables our clients to increase commission and reduce administrative overhead.


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How We Are Different

What Sets Us Above (Not Just Apart) From The Rest

>99.99%
Accuracy Since 2010

Quality and Speed of Service

We commit to service level
standards with penalties
where we do not meet these.
ATI has loaded more than 10
million fares and incurred 155
ADM errors giving 99.99%
accuracy. Cost to our
customers $0.00  with our
ADM guarantee.

Asia/Australia/New Zealand

60%

North America

25%

EMEA

15%



Global Outreach

We know and understand the
Travel and Aviation sector -
that’s all we serve. ATI’s team
of thousands of travel
professionals services it’s
global customers remotely and
from its 6 delivery centers to
over 20 countries.

55%

PHILIPPINES

43%

INDIA

10%

ATI Business Group



Very Low Turnover of Staff

With only a 10% annualised
turnover, our customers are
assured of continuity of
service and an in-depth 
understanding of their
business by the team
that works with them every day.

5

Years
3

Years
We Take Care of our People

Over 64% of ATI people have
stayed with us for more than 5
years. Over 79% of ATI people
have stayed with us for more
than 3 years.

You'll be in good company

Just a sample from our globally recognised customer list

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